How do I connect Google Drive to my Knowledge Base?

Most teams already store their best documentation in Google Drive. Connecting it to your AirOps Knowledge Base puts that content to work inside your AI workflows without duplication or manual uploads. This tutorial walks through the connection process, file import, sync settings, and common troubleshooting steps.

Key takeaways

  1. Google Drive connects to your Knowledge Base as a read-only data source, syncing Google Docs, Sheets, PDFs, and plain text files automatically.
  2. You can import an entire folder or pick individual files. Folders support up to 1,000 files; nested folders are not supported.
  3. Auto re-sync keeps your Knowledge Base current when source files change. Files added after the initial import require a manual resync.
  4. Google Slides and some other formats may not be fully supported. Stick to Docs, Sheets, PDFs, and plain text for reliable imports.
  5. If sync fails, check your Google account permissions, verify shared drive access, and try reconnecting.

Tutorial overview

Most teams already store their best documentation in Google Drive. Connecting it to your AirOps Knowledge Base puts that content to work inside your AI workflows without duplication or manual uploads.

The setup takes about two minutes. Open your Knowledge Base, add Google Drive as a data source, authorize read-only access through your Google account, and select the content you want to import. AirOps syncs everything and makes it available for semantic search across your Playbooks and agents.

Supported file types include Google Docs, Google Sheets imported as structured data, Google Slides, PDFs, CSVs, images, and plain text files. You can import individual files or an entire folder at once, up to 1,000 files per folder. Once connected, schedule automatic re-syncs to keep your Knowledge Base current with changes in Google Drive, or trigger a manual sync from the Data Sources section.

Practice

  1. Connect Google Drive to Your Knowledge Base

    Your Drive files become searchable content for any Playbook once you link them to a Knowledge Base. Select a Drive source, authenticate your account, and make the content available across AirOps.